Return and Exchange Policy

Cancellation Period / Timeframe

• After Purchase and Before Delivery – 7 Days
• After Purchase and After Delivery – 30 Days

Returns

You have 30 calendar days to return an item from the date you received it.

Refund

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

We are refunds orders up to 30 Days After Purchase

Method of Refund

Are refunds returned to the same form of payment used to purchase

Returns Condition

We Are accepting returns in new or used condition

Damaged / Defective / Incorrect Goods

Damaged, defective or incorrect goods can always be replaced in 30 days period

How to request a return or a refund?

Please send email to: info@decopotsusa.com, we will send you return shipment label

Shipping & Packing Costs

Returns are free, we will send shipment label to the customers

Delivery Charge on Returning Goods

Returns are free, we will send shipment label to the customers

Products Returned Exceeding the Cancellation Period

Consumers can return products after the cancellation period up to 60 days, but they need to pay shipment cost.